There’s an old saying – trite, but no less true – that when life serves you up lemons, make lemonade. That’s not to say, let’s turn bad things (like lockdown) into sugar and sunshine because that’s stupid; it means to make the best of your circumstances. But how? If your business is affected in lockdown
Despite the rise of new forms of communication, the classics still endure. Today we’re going to be looking at five ways the good old telephone (with a few modern additions) can help your business stay connected. Telephones can help facilitate communication, take some of the load off your staff, and give your customers a personalised
Social media is bigger than it’s ever been, and the trend will continue. Yet, I can’t count the number of times I’ve visited a brand’s social media channels only to find them… blank. Many brands, especially those that are primarily brick and mortar start social media accounts only to abandon them. This is a critical
Running a business can be stressful and time-consuming. Even if you’re doing everything you can, you could fall short simply because business there’s been a small change in your market – for example, perhaps customers have started making specific purchases off Facebook. The Internet age does mean that even small to medium businesses now potentially
Customers are the lifeblood of your business, but unlike blood customers don’t just flow in and out the door, bringing your busines health and vitality – this is particularly true of new businesses and those that have been affected by outside factors like Covid-19. Being better at sales and ensuring a steady flow of customers
A surprising number of businesses purchase CRM software such as Zoho and then end up abandoning them. This is of course counterintuitive. Not only are they spending money for no gain, but they’re failing to launch their business into that next sphere in a way that only automation can. Time and effort are required to
Running a business is no easy task. The advent of the internet has only made things more complicated. Are you pouring more time and effort into running your businesses than ever before? Hiring extra staff is one solution, but you may be better served by automating, with a Customer Relation Management system (CRM) like Zoho.
The typical reason many businesses will adopt a CRM system is to ultimately boost sales through customer retention. But there are many different ways your business can benefit from a CRM system that isn’t explicitly sale based. Whether you are looking at extending your business, bettering communication with other departments within your company or creating
The term CRM sounds like one of those complicated business terminologies that’ll take pages and pages of reading to understand, but it’s a little simpler than one would think. The acronym CRM stands for Customer relationship management – to put it as simply as possible, CRM is a way for businesses to manage their leads
